Managing Conflict and Building Relationships

Power to Relate

Working collectively and effectively requires listening with ability to see things from others points of view. This session provides strategies to maintain respective and objective communication during stressful situations.

• Increase your ability to actively listen to others and appreciate different points of view
• Identify strategies to proactively address issues to minimize future confrontation
• Increase skill in objectivity and openness to new ideas
• Enhance communication effectiveness when handing off responsibility to others
• Increase success with service recovery when difficult situations arise

Employees, students, or volunteer teams, supervisors, parents, coaches, or other mentors supporting young adults

1 - 1.5 hour based on venue and time availability