Power to Reassure - Getting Organized

By Kristine Cichowski, MS

Kristine Cichowski, MS,

It is a typical work day and I’m scrambling to wrap up a project. I need to get out on time to beat traffic and pick up the kids from their after-school program. I hustle through rush hour traffic and get everyone home. I throw grub on the stove and the phone rings. It’s my Dad.

“Hey Kris, any chance you can come over?”

“Sure Dad, what’s up?” I ask, a bit concerned.

“Well, I’m not feeling good. Can you just get over here, now, I need you to take me to the doctor.”

“Are you OK? Do we need to call an ambulance?”

“No, No. I’m good. Just come over. Now, please.”

My dad was never one to complain or even want to go to a doctor so I took the call pretty seriously. I also knew he was a stubborn son-of-a-gun who wouldn’t take my advice over the phone. The minute my husband came home, I handed over the kids and jetted out to Dad’s house. Thankfully, he only lived 10 minutes away. Dad was already waiting on the porch. He jumped in my car as soon as I came to a stop. “Let’s get going”, he said firmly. I could feel his urgency and found myself driving faster than usual to the hospital where his physician’s office was located.

“What’s going on? It’s not like you to call me like this.”

“Just keep moving.” He took a breath and said timidly, “Well, I’ve got some pain. I think it’s indigestion.”

“My gosh, Dad! Are you having a heart attack? What the heck are you doing? We should have called an ambulance!”

“No, no, it’s probably nothing. Just get me to the hospital.”

I’m zooming. Angry and trying to stay composed, I asked. “How long has this been going on? Why didn’t you call me earlier?”

“Oh, Kris, you’re working so hard and have so much on your plate. I figured I’d wait till you got everyone home from school.” 

My jaw dropped. All I could say was, “Are you crazy!” By now, my adrenaline was sky high. Tears were about to burst. I held it together to get Dad to the nurse’s station. This is when the fun began. 

Immediately I got slammed with a myriad of questions from a woman in scrubs. “Do you know his medications? Does he have any allergies? Any former hospitalizations? Surgeries? Primary physician? Specialists? Living Will? Power of Health?” I didn’t have a clue. Feeling completely helpless and terrified, I could only mumble best guesses and “I’m not sure” as they whisked him away to an examine room. 

Thankfully, Dad did not have a heart attack. However, he had quadruple coronary by-pass surgery that evening. The surgery was successful and after a very short hospital stay, Dad was back at home with an array of activities that needed to be orchestrated: visiting nurse, cardiac rehab appointments, follow-up medical visits, prescriptions, rides, groceries, cleaning. The list goes on.

You would think after an experience like this I would have worked with him to get his paperwork in order or at least a list of his medications written down. But, as with most people, my life quickly filled with day-to-day activities that required constant juggling and it slipped through the cracks. In the back of my head I’d say, I should get all of this down on paper so I’m better prepared, but then I’d find myself rushing to a ball game or having to tend to the house or my kids, all while dealing with my own work schedule. Before I knew it, another day would pass. I was no further along with getting Dad’s important records organized than I was on that crazy ride to the emergency department.

It’s easy to justify and put things off. For some reason, we convince ourselves that we’ve got time. All is good. Crisis is over. We can take care of it tomorrow. The truth is, the longer you wait, the harder it becomes. I’ve found avoiding the obvious made it more frustrating and difficult it to keep my emotions in check and be able to effectively advocate for my dad. 

It took a few additional trips to the emergency department before I finally took an honest look at the situation. I knew I needed to get priorities in check for Dad, for me, and for my family. I made the decision to commit to getting organized and taking time to arm myself with resource knowledge and tools. I took the bull by the horns and created a personal health record for Dad. I listed out all of his medications, names and numbers of his doctors, and other incidentals about his health. I even did this for my kids, my husband, and myself. It made a big difference in my ability to handle emergencies and truly be an advocate. A huge weight was lifted from my shoulders as well as Dad’s. We sat down and gathered information together which, to my pleasant surprise, resulted in sharing some great family stories I had never heard before.

While I knew I would be the primary person at Dad’s side during unexpected events, I placed information in his wallet, his car (even though I was his driver), and his kitchen so he felt that he, too, had some tools that could help him or others speak on his behalf, if need be. This all provided a better sense of security to both of us. Including him in the process, be it small or large, meant a lot to Dad. 

The challenges of being a family caregiver, from the inconvenience of juggling schedules to effectively communicating with medical personnel, was as troublesome to Dad as it was to me. The last thing Dad wanted was for me, or anyone else for that matter, to be helping him or to be troubled by any of this. Heck, the guy was about to have a heart attack and he wouldn’t call until a time when he thought it was more convenient for me. The sooner I came to grip with the fact that this whole caregiver thing was a learning process that required genuine intention, and some patience, the easier it became for me to discover ways to help Dad, my family, and myself. While there’s no foolproof way to tackling every aspect of caregiving, I found that getting our paperwork in order was a crucial step. It helped us face life hurdles with greater focus and peace of mind. We discovered our power to reassure each other and in doing so found a few good laughs along the way.

In her former role as Founding Director of the Rehabilitation Institute of Chicago LIFE Center, Kristine Cichowski developed an award-winning education center for families and people faced with physical disabilities and chronic illness. Kristine currently provides education and training to businesses, schools, and community groups on self-advocacy, work-life balance, family caregiving, and leadership through her company, Power To Be. To scheduled an empowerment program for your team, call Kristine at 847.951.3365 of visit www.powertobe.net.